My wife and I have had a couple of poor experiences at the clinic, from pushy nursing staff to doctors who have bulldozed the conversation but I'll spare the details. When we filled out a complaint and talked with the manager, she said she would call later and follow up with our complaint. We've never been contacted.
I have never had the misfortune of experiencing an unhelpful doctors appointment the way I have here. That is not to say that all the staff is like this. Some of them are actually pleasant and have made a couple experiences that I have had there, worth it. That being said when your physician blames negative side affects from a new birth control on your bad genetics and depression, I don’t get how they could expect this kind of behavior from someone who works there to turn out well.
This place is great, amazing customer service, but they don't take Blue Cross Blue Shield. I don't even understand how they can't accept one of the most common insurances. So i can't give 5 stars to a heath center that i can't even use.
Word of warning. They can see you for one complaint and one complaint only. Doesn't matter if the other issue might be connected to your main ailment, they don't want to hear about it and the nursing staff will tell you to make a new appointment.
The very first time I had the misfortune of receiving her for a doctor’s appointment i was feeling ill very ill and they had an appointment available for that day with her as the physician. I sat in the waiting room for 2 hours (i had arrived on time) and the nurse kept telling me she had to go take care of something and that she would be right back. After those 2 hours, I was allowed into a room where I waited for 3 hours with nurses saying it shouldn’t be much longer every few minutes. Finally arrived after the 5 hour wait, said she was busy, and then spent all of 10 minutes with me before telling me it was allergies. I tried convincing her that that is not the case because my allergies had never been like that but she did not listen and sent me away. My friend, being pissed about how that doctor treated me, took me to a different doctor where they ran a flu test and determined I had the flu.
If you have to go here because you are a broke college student but need to go to the doctor, take this friendly piece of advice: never get an appointment with Nurse Practitioner Davis. She does not listen to any of the patients that she has gotten and I have never heard a single good review from anyone that I know that has seen her either. She comes in with a predetermined notion about what could be wrong with you and if you try to have her see that that is probably not the case, she does not listen. She continues to create excuses for why she is right.
And it may not seem fair for me to rate the entirety of this establishment based off of one particularly bad physician but 1. She not the only bad one, but she is the worse I’ve encountered and 2. Your business’s reputation is determined by the people you choose to represent it, and apparently they feel that this physician is up to standards even enough to have her as one of the pictures representing them on google.
And as previously mentioned, I had received a new birth control from the health and wellness center and the doctor that prescribed it said that if I experienced any negative side effects towards the end of the month to come in. I helpful doctor I had seen was out of town so I had to schedule an appointment with Ms. Davis. She came in, heard what was wrong abd about how everything i was experiencing was awful, painful, and completely out of the ordinary for me and for anyone in the history of my family. She told me that it’s my genetics and probably my depression causing the problems. She is unhelpful and doesn’t listen.
Also, dont make your employees put reviews just to boost your rating. It's unflattering.
TL;DR - Don’t go here and if you have to, don’t ever schedule an appointment with nurse practitioner Davis.
nice staff and good customer service. But I haven't had a good experience with the diagnosis and treatment they provide. They usually prescribe medications that are too strong or too many, which may impact your overall health. I wouldn't really want to go there unless I have no other choice.
The following applies only to the medical services:
Student Health And Wellness Center is a US Health facility based in Denton, Texas. Student Health And Wellness Center is located at 1800 Chestnut St, Denton, TX 76201, USA.
Please contact with Student Health And Wellness Center using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Student Health And Wellness Center opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Health facility in Denton