Warm and friendly customer service. Professional and accommodating
I would give them a five, but there was one thing that could actually have used improvement. My agent gave me great and friendly service, but he forgot to send me confirmation of my contract details, which included such important details as the complete package of insurance that I purchased, so I called the second day and another agent sent a pdf of the contract to me by email. I'm sure it was a simple oversight by the agent, and other than that, the service was excellent.
Best rental car experience I've ever had!! Arthur was the absolute best! Thank you so much guys!
The people at the office are extremely friendly and helpful. The car was nice. The only complaint that I had was there was no manual in the glove compartment, which is helpful to get familiar with a vehicle before a trip and if something did go wrong you have a reference, I was told people take them and keep them. Maybe you should order a new one and inventory it and charge people if they take it.
This is the only enterprise I have rented cars at and they have always been very helpful and friendly. They have great customer service. Thank You!
Enterprise Rent A Car is a US Car Rental based in Denton, Texas. Enterprise Rent A Car is located at 803 W University Dr, Denton, TX 76201, USA.
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