I visited this location back in November 2016 for the elections. I picked up a to go order, $30 worth, around 9 pm. My hotel was conveniently located right around the corner. When I got to my room, I sat down and enjoyed my salad and bread sticks, but when I got to the main entree, Chicken Alfredo, it was cold and barely any sauce on the mainly dry noodles. I was truly disappointed. Never have I had this type of experience or lack thereof. I have since emailed the manager twice for a refund to no avail. He keeps telling me it's in the mail, supposedly he canceled the previous gift card and mailed another one. I am still waiting...AND STILL WAITING FOR MANAGER TO CONTACT ME!!
Landon was great he made sure we had everything we needed and very patient. I would definitely recommend this olive garden. We did wait 45 minutes for our table but it was well worth it. Impeccable service and the food was awesome!
The last time I went here, I sat at the bar. The bartender, Zach (or Zack? He told me his name but I never caught his name tag), is absolutely excellent and provides really good service. Every time I've been here, everybody has been very nice to me, even when it has been busy..
I used the call ahead service which was actually utilizing my mobile phone and monitoring via text which worked out wonderfully for our party of six at the peak of supper time. When we arrived they were kind enough to seat 3 of us as an incomplete party which was very nice. Everyone had a smile on their face in the midst of the hustyle and bustle. Our server was quick to get our drink order while we waited for the rest of our party to arrive. The salad and bread sticks were fresh and replenished as needed. We each ordered our dinner from different and random areas of the menu. Our food was delivered promptly and was delicious and we all took home leftovers. Overall our server was very pleasant, genuine and personable.
...but the key to getting exceptional service is to be a kind, patient customer as well.
One of the best olive gardens we have been too. We were just traveling through and had a great meal at 3 in the afternoon. Salad and bread sticks were fresh!
Olive Garden Italian Restaurant is a US Meal Takeaway based in Denton, Texas. Olive Garden Italian Restaurant is located at 2809 S Interstate 35 E, Denton, TX 76210, USA.
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