Jerrod, Jon, and David are amazing. This was my first time buying a car on my own and they made the experience so comfortable and enjoyable. They are very knowledgeable, extremely helpful, and understanding. I will send anyone their way when they need to buy a car.
Just wasted 3 hours here and left extremely upset and disappointed. We recently had our car totaled and are looking to get a new vehicle asap. We have no car currently, so we uber-ed to this dealership with the intention of leaving with a car. We got there and walked around the lot for a few minutes before anyone came to greet us. The guy (Jon) told us that we should fill some paperwork out so we'd know what we would be approved for. Went inside to do all of that, waited a while and then Jon came back to tell us there were 3 cars we would be able to get approved on. The first two cars we looked at we weren't interested in but we fell in love with the third car. Jon gave us the keys and let us drive it around before we made our decision. We went back inside and Jon started the paperwork on everything, we also noted that the driver's side door had quite a bit of damage on it. We told them we didn't mind the damage but asked if there would be some sort of discount because of it to which Jon's superior refused saying 'they would take a loss and they prefer to make sure they get maximum profit." That was a bit of a red flag, but we tried to continue on since we really liked the car. It took over an hour for everything to go through and then Jon and his superior came out and told us that "the bank will charge a 2300$ fee, we'd take a loss so we won't sell this car to you." We asked if there was ANY way we could work something out and add the extra onto the price since we really liked that car and need one now. They flat out refused to even attempt to work with us on that and instead drove up a 2009 gross, worn out looking car with 118k miles on it and said we could have that or nothing. We refused and asked again if there was ANY WAY we could work something out for the other car, and again they refused. Mind you, our credit isn't the best around but it also isn't the worst and we weren't trying to get anything super fancy or ridiculous -The car we wanted was only 15k and we were even willing to pay the extra fee. Extremely disappointed with the way we were treated and the amount of time we wasted at this place, especially since they said we would get approved.
They run your credit on another vehicle without my approval Because thy had sold the truck I was getting wendsday before thanksgiving and they sold the truck to another buyer had me ware my time and on top of that I drove all the way from garland with money cash and all the manger said to me was it’s a business with a smerk I’ve never felt so pissed and belittled
I wanted to give a shout out to Travis. I bought a car from this business on 08/19. From the very beginning he made the experience easy. He did an outstanding job of taking care of the process of purchasing a vehicle. When you call up there to Denton classic, make sure you ask for Travis.
*Part was installed today. I haven't had any other electrical issues. So hopefully no more problems there.
Just bought a used expedition from them in June. Started having electrical issues. They said to take it to Bill Utter to get warranty work done. That's all fixed and now my car won't start and the battery is smoking. I'm going to be doing some research on lemon laws soon. Plus I still haven't heard back about a part that was ordered 4 months ago.
Rick was great in getting the issues handled and cleared up quickly. *
*update*
Classic Pre Owned Of Denton is a US Car Dealer based in Denton, Texas. Classic Pre Owned Of Denton is located at 4991 S Interstate 35 E, Denton, TX 76210, USA.
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