Great clinic. The staff is fantastic. Very helpful with students as well. Been taking my 2 year old lab here since she was a puppy and will so long as I stay in Denton.
Second of all, the majority of the staff is extremely unprofessional. They way they uphold themselves, and speak to you. I brought my cat in and the lady snapped at me for not holding the cat correctly for her to look at him. I'm sorry? I didn't realize this was my job, why did I bring them here if you are not going to do the work or at least guide me in helping.
I wasn't able to complete the appointment. I gave up. The vet is quite elderly, walks with a cane, and could barely get into the room. I was there because I had discovered severe tooth decay in my little dog and the vet seemed completely unable to handle any animal. That is the only vet they have. The office manager said the vet has been in an accident, but really!
Will not be coming back. There are plenty of other vets in the Denton areas that are so much nicer, and probably more affordable.
This is our experience with this vet. When we first came it, the staff and vet techs were kind, listened to us and were very helpful. However, the vet himself is slow and does not explain anything that is going on. I had to ask multiple times to clarify what he was doing and what shots he was giving to our cats. And when I did ask, he would not answer me, instead the vet techs would. We felt very ill informed and left feeling like we were not in control of our pets health. The vet was kind and gentle with the cats but did not communicate at all.
Lastly, they are just plain rude. I'm sorry my cat did not enjoy you cutting his nails but that does not throw him back at me. Do not treat me like a bad owner because you had a hard time doing your job. No matter the instance it should be their duty to treat the customers with respect and kindness.
First of all, the clinic is not nice looking what so ever. It's very dirty looking, uncomforting, and old.
Took my cat in to get examined because she was acting strange. They did a physical test and I brought a urine sample earlier in the day for them to test. They said they didn't have the results from sample back at the appointment time, that was ok. They determined by cat had FLUTD just by looking at her and how I must "not have noticed" her peeing on things before (had her for 7 years). Called me the next morning and told me the urine results confirmed FLUTD. I didn't feel comfortable with that based on how cat was acting and took her to another vet. BOOM. Did a urinalysis, other vet said she clearly had a urinary tract infection "a LOT of bacteria", gave me medication and cat is back to normal. I paid $150 for FPC visit and I don't believe they actually sent the urine in for urinalysis.
Family Pet Clinic is a US Veterinary Care based in Denton, Texas. Family Pet Clinic is located at 1776 Teasley Ln # 105, Denton, TX 76205, USA.
Please contact with Family Pet Clinic using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Family Pet Clinic opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Veterinary Care in Denton